%PDF-1.4 % 29 0 obj << /Linearized 1 /O 31 /H [ 940 330 ] /L 118101 /E 49043 /N 6 /T 117403 >> endobj xref 29 25 0000000016 00000 n 0000000847 00000 n 0000001270 00000 n 0000001424 00000 n 0000001626 00000 n 0000001737 00000 n 0000001974 00000 n 0000003194 00000 n 0000003298 00000 n 0000003686 00000 n 0000003739 00000 n 0000003778 00000 n 0000004340 00000 n 0000012508 00000 n 0000012833 00000 n 0000013258 00000 n 0000013636 00000 n 0000018377 00000 n 0000019238 00000 n 0000019316 00000 n 0000022510 00000 n 0000025187 00000 n 0000048815 00000 n 0000000940 00000 n 0000001249 00000 n trailer << /Size 54 /Info 26 0 R /Root 30 0 R /Prev 117393 /ID[<148c117e73c5cddbd39b3694773344b4><2812cf121191e9077bafe8023e8907a7>] >> startxref 0 %%EOF 30 0 obj << /Type /Catalog /Pages 28 0 R /Metadata 27 0 R /PageLabels 25 0 R >> endobj 52 0 obj << /S 161 /L 240 /Filter /FlateDecode /Length 53 0 R >> stream Hb```5j) ce`a0y7FI|=R˶ 1NݻpĄS.*ΤHU8 2fWN%N9ǪZ@::ְll`"@"Ȗ10NEXl:?3&510p|`rRٌ'P ˁZG%F._l@,x(p 0 m; endstream endobj 53 0 obj 217 endobj 31 0 obj << /Type /Page /Parent 28 0 R /Resources 32 0 R /Contents 41 0 R /MediaBox [ 0 0 612 792 ] /CropBox [ 0 0 612 792 ] /Rotate 0 >> endobj 32 0 obj << /ProcSet [ /PDF /Text ] /Font << /F1 40 0 R /F2 36 0 R /F3 33 0 R /F4 35 0 R /F5 44 0 R >> /ExtGState << /GS1 47 0 R /GS2 51 0 R >> /ColorSpace << /Cs6 39 0 R /Cs8 38 0 R >> >> endobj 33 0 obj << /Type /Font /Subtype /Type1 /Encoding /WinAnsiEncoding /BaseFont /Times-BoldItalic >> endobj 34 0 obj << /Type /FontDescriptor /Ascent 720 /CapHeight 663 /Descent -270 /Flags 34 /FontBBox [ -183 -269 1099 851 ] /FontName /AGaramond-Regular /ItalicAngle 0 /StemV 74 /XHeight 397 /StemH 40 /FontFile3 50 0 R >> endobj 35 0 obj << /Type /Font /Subtype /Type1 /FirstChar 0 /LastChar 255 /Widths [ 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 220 404 500 500 844 818 235 320 320 394 500 250 320 250 327 500 500 500 500 500 500 500 500 500 500 250 250 500 500 500 321 765 623 605 696 780 584 538 747 806 338 345 675 553 912 783 795 549 795 645 489 660 746 676 960 643 574 641 320 309 320 500 500 360 404 500 400 509 396 290 446 515 257 253 482 247 787 525 486 507 497 332 323 307 512 432 660 432 438 377 320 239 320 500 388 0 388 215 500 384 1000 480 480 360 1144 489 233 1012 388 641 388 388 235 235 404 404 388 500 1000 360 1100 323 233 729 388 377 574 250 220 500 500 500 500 239 506 360 790 332 378 500 320 790 360 348 500 360 360 360 512 500 250 360 360 387 378 780 780 780 321 623 623 623 623 623 623 850 696 584 584 584 584 338 338 338 338 786 783 795 795 795 795 795 500 795 746 746 746 746 574 561 523 404 404 404 404 404 404 585 401 396 396 396 396 257 257 257 257 484 525 486 486 486 486 486 500 486 512 512 512 512 438 499 438 ] /Encoding /WinAnsiEncoding /BaseFont /AGaramond-Regular /FontDescriptor 34 0 R >> endobj 36 0 obj << /Type /Font /Subtype /Type1 /Encoding /WinAnsiEncoding /BaseFont /Helvetica >> endobj 37 0 obj << /Type /FontDescriptor /Ascent 712 /CapHeight 712 /Descent -150 /Flags 32 /FontBBox [ -172 -225 1000 965 ] /FontName /DOPFPG+FranklinGothic-Condensed /ItalicAngle 0 /StemV 162 /XHeight 502 /StemH 162 /CharSet (/I/B/O/P/o/l/i/c/y/space/r/e/f/F/b/u/a/two/zero/N/w/Y/k/C/t/n/d/p/g/V/E/\ R/W/m/s/ampersand/h/question/T/period/colon/A/M/z) /FontFile3 48 0 R >> endobj 38 0 obj [ /Separation /All 39 0 R 46 0 R ] endobj 39 0 obj [ /ICCBased 49 0 R ] endobj 40 0 obj << /Type /Font /Subtype /Type1 /FirstChar 32 /LastChar 122 /Widths [ 268 352 519 536 536 685 630 268 333 333 389 600 268 296 268 315 536 536 536 536 536 536 536 536 536 536 268 268 600 600 600 444 800 537 574 556 574 500 481 574 593 278 333 574 481 759 593 574 556 574 556 519 482 574 519 796 537 537 481 333 315 333 600 500 241 481 500 463 500 463 296 481 500 240 240 481 240 740 500 482 500 500 352 426 315 500 408 611 445 408 390 ] /Encoding /WinAnsiEncoding /BaseFont /DOPFPG+FranklinGothic-Condensed /FontDescriptor 37 0 R >> endobj 41 0 obj << /Length 8114 >> stream BT /F1 1 Tf 80 0 0 100 36 666.2401 Tm /Cs6 cs 0 0 0 scn /GS1 gs -0.0013 Tc 0 Tw (IBO)Tj /F2 1 Tf 8 0 0 8 367.8 26.76 Tm 0.0004 Tc 0.0225 Tw [(NEW YORK CITY INDEPENDENT BUDGET OFFICE 1)]TJ /F3 1 Tf 12 0 0 12 527.76 42.36 Tm /Cs8 cs 0 scn 0.0002 Tc -0.0083 Tw (Page One)Tj ET /Cs6 CS 0 0 0 SCN 0 J 0 j 3.96 w 10 M []0 d 1 i 36 757.98 m 576 757.98 l S 0.48 w 36 37.32 m 576 37.32 l S BT /F4 1 Tf 28 0 0 28 174 631.4401 Tm /Cs6 cs 0 0 0 scn -0.0009 Tc 0.0021 Tw [(What A)11.9(bout M)29.1(y)-0.8( S)24.8(t)-0.5(r)7.7(eet?)]TJ 0 -1.0714 TD -0.0008 Tc -0.0008 Tw [(H)16.6(o)13.8(w the City Can I)12.1(mpro)18.1(v)6.9(e I)20.6(t)-0.8(s)]TJ T* -0.0007 Tc -0.0005 Tw [(T)132.2(racking of S)12.1(e)-1.3(r)-17.8(vice D)7.9(eliver)-17.8(y)]TJ ET /Cs8 cs 0 scn 38.25 739 113.65 -78.75 re f /Cs6 cs 0.137 0.122 0.125 scn /GS2 gs 36.664 747.216 10.304 -76.511 re f 61.392 679.308 m 61.392 705.691 l 67.688 705.691 l 73.069 705.691 74.443 704.43 74.901 699.038 c 75.13 696.17 75.244 693.876 75.244 692.041 c 75.244 686.076 74.558 682.52 73.069 681.029 c 71.925 679.767 70.092 679.308 66.315 679.308 c 61.392 679.308 l h 66.086 670.705 m 74.558 670.705 78.107 671.508 80.854 674.031 c 83.945 676.899 85.205 681.488 85.205 690.664 c 85.205 705.462 83.831 708.1 75.703 709.935 c 83.144 712.459 84.632 715.441 84.632 727.601 c 84.632 730.468 84.518 733.107 84.175 735.974 c 83.144 744.922 80.053 747.216 68.948 747.216 c 51.088 747.216 l 51.088 670.705 l 66.086 670.705 l h 61.392 714.18 m 61.392 738.498 l 67.46 738.498 l 73.184 738.498 74.329 737.351 74.558 731.157 c 74.672 726.453 l 74.787 725.88 74.787 725.421 74.787 724.848 c 74.787 716.015 73.298 714.18 66.658 714.18 c 61.392 714.18 l f 112.91 726.109 m 112.91 691.811 l 112.91 687.108 112.796 684.699 112.223 682.864 c 111.307 680.226 108.904 678.62 105.812 678.62 c 102.378 678.62 99.973 680.111 99.172 682.864 c 98.599 684.699 98.37 687.108 98.37 691.811 c 98.37 726.109 l 98.37 730.813 98.599 733.221 99.172 735.057 c 99.973 737.695 102.378 739.301 105.468 739.301 c 108.904 739.301 111.307 737.81 112.223 735.057 c 112.796 733.221 112.91 730.813 112.91 726.109 c h 120.009 742.742 m 117.604 745.954 112.453 747.675 105.698 747.675 c 98.829 747.675 94.02 746.069 91.387 742.742 c 88.868 739.875 88.067 735.63 88.067 726.224 c 88.067 691.697 l 88.067 682.29 88.868 678.391 91.387 675.064 c 93.791 671.852 98.829 670.131 105.698 670.131 c 112.453 670.131 117.261 671.852 120.009 675.064 c 122.413 678.046 123.215 682.176 123.215 691.697 c 123.215 726.224 l 123.215 735.63 122.528 739.531 120.009 742.742 c f BT /F1 1 Tf 51 0 0 51 172.2 696.48 Tm /Cs6 cs 0 0 0 scn /GS1 gs -0.0011 Tc 0.0137 Tw (Policy Brief)Tj 10 0 0 10 174 670.4401 Tm 0.0493 Tc -0.025 Tw (February 2002)Tj 12 0 0 12 174 739.3201 Tm -0.0003 Tc 0.0008 Tw [(New Y)69.7(ork City Independent Budget Office)]TJ /F5 1 Tf 8.8 0 0 9 36 167.88 Tm 0.0036 Tc 0 Tw [()10.5()56.6()44.4()-1.1()53( )-1.1(\012)]TJ 0 -1.56 TD -0.0001 Tc [(\015)63()63()-27.4(\012)]TJ T* 0.0006 Tc [()14.1(\012)63()14.2()11.8(\012)62.6(\012)]TJ 0 -1.5467 TD 0.0039 Tc -0.0002 Tw [()10.8()-2.9()48.6(\012\012 !)48.6("#)48.6()-9.8($%)47.8()]TJ 0 -1.56 TD 0.007 Tc 0 Tw [()3.4()13.9()51.7()61.5()-20.4()3.6()54.8()3.6()3.6()54.8()20.6(&')]TJ T* 0.0034 Tc [(\()45.5()0.8(#)63.4(\)*)17(*+)65.1($)-10.3($*,-&*)]TJ 0 -1.5467 TD 0.0029 Tc -0.0026 Tw [(.)25.2( /)65.2(\)*)16.5(*+)64.6($)-10.8($*,&0)]TJ 0 -1.56 TD -0.0021 Tc 0.0007 Tw [(,! \0121)61.9(\01223\0122#)11.5()13.3(#)11.5()27(#)]TJ T* -0.0041 Tc 0 Tw [(%144)23.1(#\0122#)9.5()11.3()-1.6(#)9.5()25(#)]TJ ET 36 663.72 m 576 663.72 l S 1000 M 160.69 651.21 3.52 -602.17 re S BT /F1 1 Tf 10 0 0 10 174 537.6 Tm 0.049 Tc [(OVER)-11(VIEW)]TJ 0 -2.808 TD 0 Tc (F)Tj /F4 1 Tf 10.5 0 0 10.5 178.8 509.52 Tm 0.0004 Tc 0.0149 Tw [(or the public, go)23.3(vernment)11.8()86.8(s)-1.1( performance is evaluated close to home: D)23.3(o)0.2( public ser)-22.4(vices r)11.8(espond)]TJ -0.4571 -1.3257 TD 0.0151 Tw [(to the needs and desir)11.8(es of a community? )11.6(What indicators best describe )46(quality of life)23.2( issues?)]TJ 0 -1.3371 TD -0.0002 Tc 0.0207 Tw [(H)17.2(o)17.2(w)-1.3( have go)11.3(v)8.9(ernment programs affected )57(my neighborhood)11.3( or )68.4(my kids)34.1(? When r)11.3(epor)-23(ted)]TJ T* 0.0004 Tc 0.0182 Tw [(clearly and concisely)91.9(, such information promotes accountability in the use of public r)11.9(esour)11.9(ces and)]TJ 0 -1.3257 TD 0.016 Tw [(builds tr)-11(ust betw)11.9(een the public and the public sector)69(.)]TJ 0 -2.48 TD 0 Tc 0.018 Tw [(Go)17.4(vernments often fail in r)11.5(epor)-11.4(ting on their per)-11.4(formance in ways that allo)22.9(w the public \(or elected)]TJ 0 -1.3371 TD 0.0005 Tc 0.0121 Tw [(officials\) to assess if public programs ar)12(e achieving desir)12(ed results. )46(This may be due in part to a)]TJ 0 -1.3257 TD 0.0001 Tc 0.0253 Tw [(failur)11.6(e)-0.2( to distinguish between differ)11.6(ent types of accountability and differ)11.5(ent types of per)-11.3(formance)]TJ 0 -1.3371 TD 0.0002 Tc 0.0221 Tw [(information. F)34.5(or example, public managers may face internal accountability for results, which)]TJ T* 0.0003 Tc 0.0206 Tw [(r)12.3(equir)11.8(es collecting data to help managers track, understand, and impr)11.8(o)6.3(v)9.4(e an agency)23.2()86.7(s)0.9( operational)]TJ 0 -1.3257 TD 0.0002 Tc 0.021 Tw [(per)-11.2(formance. P)23.1(ublic accountability r)11.7(equir)11.7(es, in par)-11.2(t, vie)-11.2(wing an agency fr)11.7(om the citiz)11.7(ens)34.5( perspec-)]TJ 0 -1.3371 TD 0.0001 Tc 0.0187 Tw [(tive, understanding their expectations, and collecting information that helps the public assess ho)23(w)]TJ T* -0.0001 Tc 0.022 Tw [(w)8.5(ell go)11.4(v)9(ernment is meeting those expectations.)]TJ 0 -2.4686 TD 0.0001 Tc 0.014 Tw [(N)28.8(e)-3.9(w )11.6(Y)94.1(o)-4.8(r)11.6(k)-0.5( City has had successes in r)11.6(epor)-11.3(ting on results that matter to citiz)11.6(ensmost notably)]TJ 0 -1.3371 TD -0.0002 Tc 0.0197 Tw [(with the P)57(olice Depar)-11.6(tment)11.2()86.2(s Comstat program and the information it generates on crime)]TJ T* 0.0001 Tc 0.0177 Tw [(r)12.1(eduction and safer communities. Last year)57.3(, the city launched the Capstat pr)11.6(ogram to broaden its)]TJ 0 -1.3257 TD 0.0002 Tc 0.0198 Tw [(dialogue with the public about per)-11.2(formance. Loosely based on Comstat, it pr)11.7(o)17.6(vides I)11.7(nternet access)]TJ 0 -1.3371 TD 0.0219 Tw [(to selected per)-11.2(formance statistics for city agencies. U)46(nfor)-11.2(tunately)91.7(, Capstat does little mor)11.6(e than)]TJ T* -0.0002 Tc 0.0202 Tw [(r)11.8(eiterate information in the M)11.3(a)-3.9(yo)-5.1(r)22.7()86.2(s M)11.3(anagement R)11.3(epor)-11.6(t and tends to focus on effor)-11.6(tswhat)]TJ 0 -1.3257 TD 0.0002 Tc 0.019 Tw (agencies do on a daily basisrather than accomplishments.)Tj 0 -2.48 TD 0.0004 Tc 0.0162 Tw [(This P)57.6(olicy B)11.9(rief looks at ho)23.3(w the city is using the Capstat program to pr)11.9(omote accountability)91.9(,)]TJ 0 -1.3371 TD 0.0185 Tw [(and mor)11.8(e broadly)80.3(, at ho)23.2(w per)-11.1(formance measur)11.7(e)0(ment can be used to impr)11.8(o)17.7(v)-2(e the dialogue between)]TJ 0 -1.3257 TD 0.0137 Tw [(the public and the public sector)57.5(. IBO offers thr)11.8(ee ideas for ho)11.8(w Capstat can be used to impr)11.8(o)6.3(v)9.4(e)]TJ 0 -1.3371 TD -0.0001 Tc 0.0477 Tw [(transpar)11.4(ency and accountability:)]TJ 0 -2.48 TD 0 Tc 0.0155 Tw [()-469.1(identify and r)11.5(epor)-11.4(t on results that matter to the public and r)11.5(eflect the way the public sees and)]TJ 0.8571 -1.3257 TD 0.0006 Tc 0.0099 Tw [(uses city ser)-10.8(vices;)]TJ -0.8571 -2 TD 0.0003 Tc 0.0197 Tw [()-468.8(centraliz)11.8(e contact information for city programs and ser)-11.1(vices; and)]TJ T* 0 Tc 0.0155 Tw [()-469.1(expand N)22.9(e)-4(w )11.5(Y)94(o)-4.9(r)11.5(k)0( City)22.9()86.4(s)-0.5( use of electr)11.5(onic go)11.5(vernment to allo)11.5(w the public to comment on or rate)]TJ 0.8571 -1.3371 TD 0.0003 Tc 0.0242 Tw [(city ser)-11.1(vices.)]TJ ET endstream endobj 42 0 obj << /Type /Encoding /Differences [ 1 /G4E /G65 /G77 /G20 /G59 /G6F /G72 /G6B /G43 /G69 /G74 /G79 /G49 /G6E /G64 /G70 /G42 /G75 /G67 /G4F /G66 /G63 /G52 /G4C /G73 /G2C /G44 /G31 /G30 /G57 /G6C /G61 /G6D /G53 /G2E /G34 /G68 /G33 /G38 /G54 /G28 /G32 /G29 /G2D /G36 /G46 /G78 /G35 /G3A /G62 /G40 /G2F ] >> endobj 43 0 obj << /Type /FontDescriptor /Ascent 0 /CapHeight 0 /Descent 0 /Flags 4 /FontBBox [ -61 -171 882 700 ] /FontName /DOPHFA+MSTT31c8ff /ItalicAngle 0 /StemV 0 /CharSet (/G4E/G65/G77/G20/G59/G6F/G72/G6B/G43/G69/G74/G79/G49/G6E/G64/G70/G42/G75\ /G67/G4F/G66/G63/G52/G4C/G73/G2C/G44/G31/G30/G57/G6C/G61/G6D/G53/G2E/G34\ /G68/G33/G38/G54/G28/G32/G29/G2D/G36/G46/G78/G35/G3A/G62/G40/G2F) /FontFile3 45 0 R >> endobj 44 0 obj << /Type /Font /Subtype /Type1 /FirstChar 1 /LastChar 52 /Widths [ 678 580 734 247 584 587 377 567 621 294 367 506 317 581 581 580 635 579 563 683 388 517 682 532 523 271 671 580 580 889 291 580 845 600 271 580 584 580 580 465 290 580 290 271 580 541 547 580 271 581 758 505 ] /Encoding 42 0 R /BaseFont /DOPHFA+MSTT31c8ff /FontDescriptor 43 0 R >> endobj 45 0 obj << /Filter /FlateDecode /Length 4649 /Subtype /Type1C >> stream HLyPT_C/f5;J6WA"TDDEEQGLITpXtDhv0`\X(*rhi4?&֭{Qb'J$y_dAܼd*;<7ʺM6 ZwOлsE /{S:H,suQA!3UZ9ظ':#syu[deU_Y:É:cz>Q:hFE4jhtD'pGaD&Z jVODK:5iNKt zѫ^CZ DNR|7}14Ġ%1!"o5" *D45M8j!J%:RiJzdss$MEQTD hN:pV:&I32WY 33\hZk _'wY2]Q)L,b2q|Sn>0h2%=v0b R4C:O,0缣À 2tІFZ f}5%w`ͅwpCaR;bݘ}pCUEv7H&`| KmJV \ta:(\c7^A1zwO'\4sSQ:8\8qpB.l<lkX-]m*M{QPZ'Twc"&K'qj=4\AR'( hm#0 !`h7zeK'm9Su=}s=_ime6Fhn/)0!;Ga4\ Nb5 iQ|Z$;C-wjNW7ۻƽ%5|IM2l[Iॷ{+ 꿴4Mהf&*[#L|t i_B5Xxlꞁ4kږfj; oZX>6}VÛmaD0`>XĪoD:MeiV;0E8pia$)gTT*}3Q͡nw;`)鯸3[S=l5M|\\\.IlC>_)?Pp>O:@2;p7Tz:LGP6 =3q! 終Yo7[o{xx:V #GQA3tji+O] ¼#Y\fnIza}~y9Yc)Z:vprj`m4*qr.FsóYÙO@ʂr(Lz,Ly9=(uQat9 :im]XnLk悥۹o(ȪL)"m۽y?